INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I contact Vsetar customer support?
You can reach us anytime through the following:
📧 Email: support@vsetar.store
đź“ž Phone: 916-877-0001
đź“Ť Address: 5805 Palm Ave 105, Sacramento, CA 95841, USA
We do our best to respond within 24–48 hours.
How long does it take to receive a response?
Our team usually responds within 1–2 business days.
During peak seasons (holidays, major sales), it may take slightly longer.
I entered the wrong shipping address. What should I do?
Contact us immediately after placing the order.
If the package hasn’t been processed yet, we will update the address.
If already shipped, we may not be able to change it.
Do you offer phone support?
Yes!
You can call us at 916-877-0001 during normal business hours (Mon–Fri).
What should I do if my order arrives damaged?
Please contact us within 48 hours of delivery with:
Photos of the damaged product
Package photos
Your order number
We will arrange a replacement or solution right away.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
- EIN No. 92-3264361
- Address: 5805 Palm Ave 105, Sacramento, CA 95841
- Phone: 916-877-0001
- E-mail: support@vsetar.store